Salla Inventory Across Warehouses: Riyadh and Jeddah Setup

Salla inventory can track stock per branch, so a merchant with goods in Riyadh and Jeddah can show the right quantity for each location. You turn on the Multi-Warehouses feature, enter a quantity for each active branch, and choose a rule that decides which branch an order draws from.

This guide covers the setup, the three deduction rules, options and bundles, transfers between cities, and the mistakes that cause wrong numbers. Menu names in Salla change from time to time, so follow the Salla Help Center pages linked below if a label looks different on your screen.

How does Salla inventory handle more than one warehouse?

Salla lets you assign stock quantities to individual branches and warehouses, then routes each order based on the customer's location and your chosen deduction strategy. This is described in Salla's multi-warehouse guide, last updated 29 August 2026.

Three things matter for a Riyadh and Jeddah setup:

• Quantities live at branch level. Salla's retail selling FAQ says quantities apply to branches only, not to city or country level.
• If the closest branch doesn't have the product, Salla picks the most suitable branch under your configured strategy.
• When one order has products from different locations, Salla supports multi-shipment orders. Each shipment is tracked separately in the order details.

Check the plan requirement on Salla's pages before you start. We can't tell you which plan includes this, and it may change.

How do you set up Riyadh and Jeddah stock in Salla?

Create one branch or warehouse for each location, switch on multi-warehouse, then enter a quantity per branch on each product. Here is the order that works.

1. Go to Products, then Branches and Warehouses. Add Riyadh and Jeddah if they aren't there yet. Make sure both are active. Only active branches appear in the quantities list.
2. Open the Multi-Warehouses tab and click Enable feature.
3. Open a product and click the Quantities tab. Enter a number for each active branch and save.
4. For products with sizes or colours, go to the Options tab, click Quantities, then Edit next to an option. Each option can have its own quantity per branch.
5. Choose your deduction strategy (next section).
6. Place a test order for a customer address in each city and check which branch the stock came out of.

Once branch quantities are set, orders route to the right branch without manual assignment. For many SKUs, Salla also lets you bulk edit quantities from the products page. Its branch stock guide lists four ways to control branch stock: choose which branches carry a product, bulk edit, set one product per branch, and set each option per branch.

Which deduction strategy should a Saudi merchant pick?

Pick the rule that matches how you want to fulfil orders, not the one that sounds smartest. Salla offers three, per its multi-warehouse guide.

For branch priority, go to Product settings, click Customize, drag and drop the branches into order and save. Salla describes this in its product settings page.

Two catches from the retail selling FAQ:

• If browsing by branch is on, stock is deducted from the branch the customer ordered from, and the deduction strategy options are disabled.
• If browsing by city is on with the highest-stock rule, stock comes from the branch with the most units in that city.

A worked example

This is a hypothetical. Say a merchant selling coffee equipment holds 120 units of one grinder in Riyadh and 6 in Jeddah. A customer in Jeddah orders 10.

• With nearest branch, Jeddah is the closest but can't cover 10. Salla then picks the most suitable branch under your strategy, which here means Riyadh.
• With branch priority, Riyadh first, the order comes from Riyadh anyway.
• With highest stock, Riyadh wins on quantity.

The point is to test this before a sale, not after. Check how your own setup treats an order that one branch can only partly cover, and read the relevant FAQ on Salla's page.

What about product options and bundles?

Options need their own quantities per branch, and bundles deduct per product inside the bundle. These two cause most of the "why is this showing out of stock" tickets.

• Options. A shirt in size M can be in stock in Jeddah and out in Riyadh. If you only set a quantity on the parent product, the option numbers won't match what you expect. Set quantities at option level.
• Bundles. Per Salla's bundle page, stock is deducted per product inside a bundle. A fixed bundle holds up to 10 products and a custom bundle holds up to 5 sections. If one item inside a bundle is empty in a branch, the bundle is affected too.

How do you move stock between Riyadh and Jeddah?

Use Salla's Inventory Transfer, then check the inventory log. Salla's inventory help section describes transfers as the way to move stock between branches when one has excess and another runs out.

The inventory log shows the source, reason and timing of each quantity change. When Jeddah shows 4 units and your team swears it should be 14, the log is where you start. Look for a manual edit, an order deduction or a transfer.

A simple weekly routine:

1. Count the shelf in each city for your fastest sellers.
2. Compare the count with the Salla quantity for that branch.
3. If they differ, open the log for that product and find the change.
4. Fix the cause (a missed transfer, a return not added back), then correct the quantity.

What are the common mistakes with Salla inventory?

Most wrong numbers come from setup gaps, not from Salla itself.

• Inactive branch. If a branch isn't active, it doesn't show in the quantities list. Activate it first.
• No quantity on a new product. In Salla's Create Product API docs, a product created without a quantity is set to "out". Anyone importing products from a spreadsheet should check this.
• Strategy and browsing mode clash. Browsing by branch disables the strategy options, so your priority list does nothing.
• Editing the number in two places. One person fixes the Riyadh count in Salla while another updates a spreadsheet. Pick one source of truth.
• Forgetting the "limited quantity" label. In retail selling, limited quantity means a branch's stock for that product is below 50. Don't read it as a general low-stock alarm for every product.
• Skipping the test order. Place one order per city after any change to strategy or quantities.

When does Salla inventory need a second system?

When your stock is also listed outside Salla, one store's branch screen stops being enough. A common case is a Saudi seller who also lists on other marketplaces, or who counts stock in a separate warehouse system.

If your developer needs to read Salla numbers, the Merchant API has a quantities endpoint with a branch filter and a quantity audit endpoint that returns audited changes. Check the current docs for scopes and limits, since they can change.

Quickship is a software company. It doesn't store or ship your goods. Our Inventory module is built for multi-warehouse stock and syncs with Amazon, noon and Shopify. Salla isn't on that list, so if Salla is your main channel, start with Salla's own tools. If you want a custom link to your own systems, that's a custom software conversation, quoted per project.

Salla also has its own Logistics Solutions and Empower apps for connecting a store to third-party warehousing. Those are Salla's products and your own choice to make.